For Commerce Developers

WhatsApp API for eCommerce Platforms

Reduce RTO and build customer trust with real-time order and shipping updates.

order_update.sh

curl -X POST https://api.hkreach.in/api/external/send/template \
  -H "X-App-Name: enterprise-app" \
  -H "X-Api-Key: hk_live_..." \
  -d '{
     "to": "919876543210",
     "templateName": "order_shipped",
     "bodyParams": ["#ORD-882", "BlueDart", "https://track.it"]
     }'

Technical Capabilities

Power your software with official WhatsApp communication features in minutes.

📦

Order Tracking

Send automated shipping and out-for-delivery alerts with tracking links.

🛒

Cart Recovery

Trigger "Abandonment" messages with discount codes to recover lost sales.

💳

Payment Confirmed

Provide instant confirmation for prepaid and COD orders to prevent cancellations.

Effortless Backend Sync

Integrate our REST API into your existing .NET, Java, or Node.js backend seamlessly.

Payload-Driven Messaging

No UI work needed in your app. Pass dynamic parameters via JSON and our API handles the rest.

Official WABA Branding

Build trust with your users by sending messages from an official, verified business profile.

Real-time Callbacks

Use webhooks to sync delivery and read status back into your database for a complete audit trail.

API Response

{
  "status": "success",
  "messageId": "wamid.HBgLM...",
  "timestamp": 1712318462,
  "meta": {
    "category": "utility",
    "billable": true
  }
}

Built for High Performance

Our infrastructure is optimized for high-throughput vertical applications requiring mission-critical uptime.

99.9% Uptime

Built on Meta's official Cloud API for maximum reliability and zero ban risk.

Scalable Webhooks

Receive tens of thousands of status updates per second with our low-latency webhook engine.

Developer Support

Direct priority support from our engineering team for complex custom integrations.

Deep Dive

Integrate WhatsApp API into Your eCommerce Platform

If you are developing a custom eCommerce platform, marketplace, or online store builder, offering seamless communication channels is crucial for your merchants. The Official WhatsApp Business API integrated via HK Reach provides a high-converting channel that drives sales and reduces operational headaches.

Abandoned Cart Recovery Automation

Allow your merchants to automatically trigger WhatsApp messages when a customer abandons their cart. WhatsApp boasts a 70% higher recovery rate compared to email. By embedding direct checkout links within the WhatsApp message, you create a frictionless path to purchase.

Post-Purchase Logistics & Tracking

Integrate automated order confirmations and real-time shipping updates. Empowering your merchants to send these updates via a verified WhatsApp handle significantly reduces "Where is my order?" (WISMO) queries and builds customer trust.

Partner with Harikrishna Enterprise to natively embed powerful WhatsApp automation into your eCommerce software.